Shipping policy

Shipping Policy

Last updated: July 12, 2026

Thank you for shopping with Gymless Studio.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, holidays, or promotional events, processing times may be slightly longer.

Shipping Destinations

We currently ship to most countries worldwide.

If we are unable to ship to your location, you will be notified before your order is processed or as soon as possible after your purchase.

Estimated Delivery Times

Estimated delivery times vary depending on your location.

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • Europe: 4–10 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 7–15 business days

  • Rest of the World: 7–20 business days

These delivery estimates are provided for guidance only and are not guaranteed.

Shipping Costs

Shipping costs are calculated during checkout based on your delivery address and the shipping method selected.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Gymless Studio has no control over these charges and cannot estimate their amount.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Please allow up to 48 hours for tracking information to become active after shipment.

Delivery Delays

While we work with reliable shipping partners, delivery times may occasionally be affected by circumstances beyond our control, including:

  • Customs inspections

  • Severe weather

  • Transportation disruptions

  • Public holidays

  • High shipping volumes

  • Carrier delays

  • Other unforeseen events

We appreciate your patience in these situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided, your order may be delayed, returned, or cancelled.

If you notice an error in your shipping information, please contact us immediately. We will do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Gymless Studio cannot be held responsible for lost or stolen packages.

If you believe your package has been lost, we recommend:

  • Checking around your delivery location.

  • Contacting household members or neighbors.

  • Contacting the shipping carrier directly.

  • Reaching out to us so we can assist where possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at gymless.studio@gmail.com.

Whenever possible, include photographs of:

  • The damaged item.

  • The shipping box.

  • The shipping label.

  • Any damaged packaging.

This helps us resolve your claim more quickly.

Split Shipments

In some cases, orders containing multiple products may be shipped separately to ensure faster delivery.

You will receive tracking information for each shipment when available.

Shipping Restrictions

We reserve the right to refuse shipment to certain locations where delivery is restricted by law, carrier limitations, or operational reasons.

Contact Us

If you have any questions regarding shipping, please contact us:

Gymless Studio

Email:
gymless.studio@gmail.com